Privacy Policy

Introduction

Nortons Gardens is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect any personal information that you provide when using our website or contacting us regarding our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are

Nortons Gardens provides garden maintenance, garden advice, planting design and related landscaping services.

If you have any questions regarding this Privacy Policy, please contact us using the details provided on our website.

Information We Collect

We may collect the following information:

Name
Email address
Telephone number
Property address
Details about your garden project
Photographs you provide of your garden
Website usage data through cookies and analytics

How We Use Your Information

We collect your information to:

Respond to enquiries
Provide quotations and consultations
Prepare garden advice reports and planting plans
Deliver our services
Improve our website and services
Contact you regarding your enquiry or ongoing project

Where you have given permission, we may also send occasional marketing communications regarding our services.

Legal Basis For Processing

We process personal data under the following lawful bases:

Consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations

How We Store Your Information

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

Information is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information with trusted third-party providers where necessary to:

Operate our website
Process enquiries
Deliver services
Comply with legal obligations

Any third parties are required to keep your information secure and confidential.

Google Ads Lead Forms

If you submit your details through a Google Ads Lead Form, your information will be used solely for the purpose of responding to your enquiry and discussing our services.

We will not use your information for unrelated marketing without your consent.

Cookies

Our website may use cookies to improve user experience and collect website analytics.

You can choose to disable cookies through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Nortons Gardens
Email: james@nortonsgardens.co.uk
Telephone: 07773 09663
Website: www.nortonsgardens.co.uk